Under The Accessibility for Manitobans Act, all private businesses must have customer service accessibility policies in place by November 2018.
While that seems like a long way off, prudent businesses are preparing now. This issue is more than a legal and moral duty, too, since more accessible businesses have a larger customer base that includes the elderly and differently abled.
You have an opportunity to inform your strategy by attending a free half-day information event put on by Manitoba's Disabilities Issues Office. Hear from business leaders on how accessible customer service can attract new sales and build customer loyalty.
Creating A Universal Experience of Great Customer Service
Main Floor, Viscount Gort Hotel
1670 Portage Avenue, Winnipeg
Free on Tuesday, June 6, 2017, from 9:00 am – Noon
Get more information about Manitoba Access Awareness Week on their website.